How do I know my file genuinely isn't uploaded?+
Open your browser's developer tools (F12) → Network tab, then drop a file. You will see zero network requests made during processing. The file is read via the FileReader API and processed entirely in browser memory. This is verifiable by anyone with basic developer tools.
How many computers can I install it on?+
There is nothing to install — it is a single HTML file that opens in any browser. The licence is contractual, not technical. Individual licence covers one person on any device they personally use. Team licence covers up to 10 users. Departmental and above cover unlimited users within the licensed entity. You can copy the file to a shared drive, a USB, or your intranet — the whitepaper explains all deployment options.
Does it work in an air-gapped environment?+
Yes. Once the page has loaded, it functions entirely offline. For fully air-gapped networks, self-host the pdf-lib CDN script alongside the HTML file — instructions are in the whitepaper and README included with the Compliance Pack.
Can we purchase by purchase order?+
Yes. Email info@pdfcleanse.com with your organisation name and required licence tier. We will issue a proforma invoice. A VAT invoice is provided on payment. This avoids the need for a credit card and fits standard government and legal procurement workflows.
Does this guarantee GDPR compliance?+
No. PDF Cleanse is a technical utility that supports compliance workflows. It removes the metadata layers described in the whitepaper but cannot guarantee that every form of embedded data is removed from every PDF. It does not constitute legal advice. Your DPO remains responsible for your organisation's compliance obligations. Always verify cleaned files in Adobe Acrobat → File → Properties before sharing sensitive documents.
What happens to my files after I clean them?+
Nothing. The cleaned file is downloaded to your device. The original and cleaned versions exist only in browser memory during processing and are discarded when you close the tab. PDF Cleanse has no server, no database, and no storage. It is physically impossible for us to retain your files.
Will cleaning a PDF invalidate its digital signature?+
Yes, in most cases. Digital signatures in PDFs cryptographically cover the file's byte content — including metadata. Stripping metadata alters that content, which will invalidate any existing signature. If your document carries a digital signature that must remain verifiable, do not clean it with PDF Cleanse. Clean first, then re-sign the output if a signature is required.
Does PDF Cleanse remove GPS or location data?+
Not from embedded images. PDF Cleanse removes PDF-level structural metadata — Info dictionary, XMP packets, document IDs, and PieceInfo streams. If your PDF contains embedded images (photos, scans), those images may carry their own EXIF metadata including GPS coordinates. That data lives inside the image itself and is not removed by PDF Cleanse. If location data in embedded images is a concern, strip EXIF data from the images before embedding them in the PDF.